If online activation fails for your Windows operating system or Microsoft Office product, you can use the phone activation method. Here’s a step-by-step guide:
Step 1: Access the Activation Window
For Windows:
- Right-click on the Start button and select “System”
- Scroll down to “About” and click on “Activation”
For Office:
- Open any Office application (like Word or Excel)
- Go to File > Account
- Click on the “Change Product Key” button
Step 2: Start the Phone Activation Process
- In the activation window, look for an option that says “Use the automated phone system” or “Activate by phone”
- Click on this option to proceed
Step 3: Choose Your Country/Region
- You’ll see a list of countries/regions
- Select your location from this list
Step 4: Get the Installation ID
- The system will display a series of numbers called the Installation ID
- Write down this Installation ID carefully. It’s usually 9 blocks of 6 or 7 digits each
Step 5: Call the Activation Hotline
- A toll-free number for your region will be displayed
- Call this number from any phone
Step 6: Provide the Installation ID
- When prompted, enter or speak the Installation ID you wrote down
- Follow any additional prompts or instructions given by the automated system
Step 7: Receive the Confirmation ID
- After verifying your Installation ID, the system will provide you with a Confirmation ID
- Write down this Confirmation ID carefully. It’s usually 8 blocks of 6 digits each
Step 8: Enter the Confirmation ID
- Back in the activation window on your computer, you’ll see a place to enter the Confirmation ID
- Type in the Confirmation ID you received over the phone
- Click “Activate” or a similar button to complete the process
Step 9: Verify Activation
- The system should now show that your Windows or Office product is activated
- You may need to restart your computer for the changes to take effect
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