If you’ve attempted to activate your product using both online and phone methods and are still encountering issues, please follow these steps to contact our support team using our Zendesk widget:

Step 1: Gather Required Information

Before contacting support, please ensure you have the following information ready:

  1. Your full name
  2. Your email address
  3. Your order number
  4. The product key for the software you’re trying to activate
  5. A screenshot of the error code you’re receiving

Step 2: Take a Screenshot of the Error

  1. When you see the error message, press the “Print Screen” key on your keyboard
  2. Open an image editing program (like Paint) and paste the screenshot (Ctrl+V)
  3. Save the image file to your computer

Step 3: Locate the Support Widget

  1. Go to our website https://softwarelicense4u.com
  2. Look for the Support widget in the bottom right corner of the page
  3. It usually appears as a help icon

Step 4: Open the Support Ticket Form

  1. Click on the Support widget to open it
  2. Look for an option like “Submit a request” or “Contact support”
  3. Click on this option to open the support ticket form

Step 5: Fill Out the Support Ticket

In the support ticket form, provide the following information:

  1. Your full name
  2. The email address associated with your order
  3. Your order number
  4. The product key you’re trying to activate
  5. A brief description of the problem, including that you’ve already attempted online and phone activation

Step 6: Attach the Screenshot

  1. Look for an “Attach File” or similar option in the support ticket form
  2. Click on it and navigate to where you saved the error screenshot
  3. Select and attach the screenshot to your ticket

Step 7: Submit the Ticket

  1. Review all the information to ensure it’s complete and correct
  2. Click the “Submit” or “Send” button to create your support ticket

What to Expect

  • You should receive an automated email confirming that we’ve received your support request
  • A support representative will review your case and respond within 1-2 business days
  • They may request additional information or provide further steps to resolve the issue