I bought windows 7 home premium to replace vista. I now have it all up and running perfectly but I did have a few issues that I will document below in case someone else runs into the same difficulties that I had and can learn from my experiences. It took me a couple of goes to download the software but once I had found the correct link on my email all went smoothly. The first time I downloaded the software it took 4 hours to download and then after I had transferred it to a dvd it didn't work. The big grey box in step 4 wasn't active so I used the blue link above the boxes for this first download. However, the second time I used the link that just said 'download and instructions' (not the one with English in it), I was redirected to the website but I had to log in to the account that I set up when I ordered the software. This time the grey boxes had a download link below them that was active and this was the link that worked and the download only took 35-40 minutes. So if the download says it will be 4 hours, abandon it, and if you don't have to log in to get the download, don't use that one either. The other glitch I had was when I was running the software, it gave me an option to go online and download the latest updates before continuing. This took so long that I abandoned the installation and chose the other option. I downloaded all the updates after the software was up and running. I will recommend softwarelicense4u and will certainly use them again in the future if needs be.